Privacy Policy
Privacy Policy
Ambleside Manor (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use and safeguard your personal data when you use our website or make a booking with us.
For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
Zeffirellis Limited
Compston Road
Ambleside
LA22 9DJ
Information We May Collect
We may collect and process the following information:
- Information you provide by completing forms on our website (ambleside-manor.co.uk) or related websites, including when making bookings, subscribing to newsletters or contacting us directly.
- Details of transactions made through our website, including payment information processed securely by our third-party payment provider.
- Records of correspondence if you contact us.
- Technical information such as IP address, browser type and browsing behaviour. This information is anonymised and used for statistical analysis
Cookies
Our website uses cookies to enhance your browsing experience and help us improve our site.
Cookies do not allow us to identify individual users personally. You may adjust your browser settings to refuse cookies if you prefer.
How We Use Your Information
We use your information:
- To process and manage accommodation, restaurant or event bookings.
- To communicate with you regarding your booking.
- To send marketing communications where you have provided consent.
- To comply with legal obligations.
We do not sell or rent your personal data to third parties.
Storage and Security
Your data is stored securely on protected servers.
Payment transactions are encrypted using SSL technology and processed through secure third-party payment providers.
While we take reasonable steps to protect your data, transmission of information over the internet cannot be guaranteed to be completely secure.
Data Sharing
We may share your information with:
- Other businesses within our group, including Zeffirellis and associated venues.
- Trusted service providers who support our operations (such as payment processors and booking systems).
- Legal authorities where required by law.
Where data is transferred outside the UK, appropriate safeguards will be in place to ensure compliance with data protection laws.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data (in certain circumstances).
- Restrict or object to processing.
- Withdraw consent for marketing communications at any time.
There is no fee for making a subject access request.
To exercise your rights, please contact us at:
contact@ambleside-manor.co.uk
External Links
Our website may contain links to other websites. We are not responsible for the privacy policies of external sites and encourage you to review their policies separately.
Contact
If you have any questions regarding this Privacy Policy or how we handle your data, please contact:
